Welcome To BJ's Western Store! Verse of the Week: Psalms 105

Shipping Information

Due to Fraud we now require all orders be signed for upon receipt.  We apologize for any inconvenience this may cause.

Local Customers: We offer the ability to place an order by phone or online, if you need specific accommodations please let us know when you order and we will help you to the best of our abilities. To place an order online and pick up outside and not be charged shipping: Choose “Pick up” under delivery method information.

Please visit www.bjswesternstore.com, give us a call, or send us a message.

Digital Gift Cards Online, need to be redeemed online, not in the store, so please keep that in mind when making a digital gift card purchase.

If you have any questions, concerns, or special requests please feel free to call (931-498-5577), or send us an email (bjswesternstore@yahoo.com).

Since we are a small family ran business, if your item is in stock we will ship within 24 to 48 hours (excluding weekends and holidays). If we need to drop ship (from the manufacturer (if they are open due to the national health crisis), it will ship within 7-10 business days (excluding holidays), during the Holiday Season this time frame is subject to change. If multiple items of the same size are ordered, we will ship what we have, and back order the remaining order and ship once we have the products in store. The exception is if you call or notify us to hold the entire order and ship together.

If you have any questions, please give us a call at: (931) 498-5577.

Apparel is seasonal, and in most cases we will only have 1-3 pieces of a particular size for each item, due to space availability in our store. If you need to place a large order of a particular size, please call and verify availability first.

Coupons/Discounts can not be stacked.  One per customer, per order in most cases.  If you have questions please message or give us a call.


Our Shipping Charges are based on the weight and dimensions of the product once packaged for shipping.

Due to USPS activating a temporary rate increase for the peak holiday season across their commercial and retail postal services, which will take effect on October 2nd, 2022 and remain in effect until January 22, 2023, we are choosing to add UPS back as a shipping option for our products under 10 pounds. This will go into effect on October 13, 2022. It will be at our discretion to ship via another method if shipping is over what we have collected.  Our hope is this will be more economical and faster for our customers. If you would like another shipping choice please give us a call before making the purchase. If you have any questions please give us a call. Thank you for understanding.  There are no guarantees on delivery even when you have a delivery date.  Thank you for your understanding, and we apologize for the delays that seem to be the norm at the moment.

We reserve the right to charge a minimum re-stocking/handling fee of $10 for returns, or if the item is not picked up from the Post Office in a timely manner and is returned to us. The fee is based on 20% of product price with a minimum of $10. In the event free shipping was applied to the order, we will refund the purchase amount via a business check less shipping and re-stocking fee.

Per Tennesse Tax Law/Per Our Accountant: Tennessee Sales Tax will be charged for all purchases (as if you are shopping inside our store), please add 9.5% to your order to cover the sales tax.

Most standard deliveries will be received within 3-10 business days, please check the tracking number on your confirmation for further delivery details. We are not responsible for shipping delays, or errors by shipping companies. 
Shipping Information: 3728 Cookeville Hwy * Cookeville, TN 38506


Hours Of Operation (Central Standard Time)
Sun
Closed for Church 
and Family
Mon
9:30 AM - 5:30 PM
Tues
9:30 AM - 5:30 PM
Weds
9:30 AM - 5:30 PM
Thurs
9:30 AM - 5:30 PM
Fri
9:30 AM - 5:30 PM
Sat
9:30 AM - 4:30 PM

Orders
will be shipped via USPS only in the Continental United States. Due to customs regulations we do not ship outside the Continental United States at this time. Please contact BJ's Western Store for requests for overnight delivery. Packages only ship Tuesday-Friday (excluding Holidays).

Phone or Order Inquiries: If you would like to order over the phone or have any questions please contact us by phone at: (931)498-5577 or by fax at: (931)498-5877 or by email at: bjswesternstore@yahoo.com

Email Confirmation: When you place an order with BJ's Western Store, you will receive an email confirmation that we have received your order within 24 hours (excluding weekends and holidays). If you have any service related questions, please do not hesitate to contact us by phone at: (931) 498-5577 or by email at: bjswesternstore@yahoo.com

Price and stock are subject to change without notice. Information is correct to the best of our knowledge, but errors sometime appear and are not binding. This website is for informational purposes only. Please call our store for additional information.

In order to comply with California State Law, and to be able to continue to sell and send products to the state you will see the warning listed below on all our products and on our check out page. For more information on why this is required please see the website listed below the warning.
Californina Resident WARNING: This product can expose you to chemicals including Lead and Butyl Benzyl phthalate (BBP) which is known to the State of California to cause cancer, birth defects or reproductive harm. For more information go to www.p65warnings.ca.gov/ 

We consider your account as personal and private when you place an order with us. We will never share any part of your account information with anyone for any reason. We operate under the "Honor Code" and the "Golden Rule". You are our neighbor and friends and we will never tell anyone anything about you. However, we hope you will tell everyone about us!